Yelp.com, the popular user-written reviews and ratings site of local businesses, has been hit with a class action suit filed on February 23, 2010 claiming extortion. The suit reads: “One method Yelp uses to control content (and thereby raise or lower a business’s rating), is to promise to remove a business’s negative review or relocate [...]
When Yelp.com gets yelped
Too much visibility for “transparency?”
Whenever business disappoints society, the call for transparency comes from critics and policy makers. In between, the dialogue about transparency and disclosure is ongoing, but often technical.
Clearing up reputation with transparency
In the midst of the storm of news and opinion on the declining economy and the unraveling of American businesses and institutions once thought invincible, at least one point of agreement is emerging. In an ever-increasing number of difficult circumstances, transparency is being proffered as the salvation for America’s struggling companies and institutions. Regardless of [...]
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