If you want to follow an emerging issue in reputation management, the growing conflict at the intersection of business interests and privacy rights is ripe for some drama. Those who manage the reputation of an organization, or who care about how reputations of individuals are formed, online and offline, should take note. The implications of [...]
Entries from March 2010
Worth reading: Privacy as currency and the price of reputation
When Yelp.com gets yelped
Yelp.com, the popular user-written reviews and ratings site of local businesses, has been hit with a class action suit filed on February 23, 2010 claiming extortion. The suit reads: “One method Yelp uses to control content (and thereby raise or lower a business’s rating), is to promise to remove a business’s negative review or relocate [...]
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